In Patient Guide

Admission :-

GS / Old Building

• Location - Ground floor B wing
• Time - 24/7
• Direct contact number - 020 40151019

SS / New Building

• Location - Behind Reception
• Time - 7am to 10pm (Sunday closed)
• Direct contact number - 020 49153024

Important Guidelines:

Patient should be physically present in the hospital premises at the time of admission

To facilitate the process of Registration/Admission/Charity/Mediclaim, please ensure to carry patients ID proof(Adhar card, Pan card, Voting card, Driving license, Passport)

Patients are advised not to keep any valuables, jewellery or other costly items with them during their stay at the Hospital.

You can ask for room service for- a. Pharmacy b.Diet c. WiFi

Please do not Smoke or Spit in the Hospital premises.

Please remember that the total cost of Treatment/Procedure will vary as per your ward/room

No room booking service - rooms and hospital can not be booked in advance as exact discharge time of admitted patients can not be predicted and admission cant not be denied to any patients needing treatment

Room details :

Main Building:

* All the rooms have central oxygen & suction connection, attendant bed, bed-side locker.

Super Speciality Building:

* All the rooms have central oxygen & suction connection, attendant bed, bed-side locker.

Intensive Care Unit :

• High Dependency Unit (HDU)
• General Bed
• Private Room w/o AC
• Private Room with AC
• Deluxe Room

Neonatal Intensive Care Unit :

• Nursery Care
• Intermidiate Care
• High Dependancy

Paediatric Intensive Care Unit :

• Step Down Bed
• Non Ventilated Bed
• Ventilated Bed

Meal Timings :

* Tea-Coffee vending machines on each floor.
* Coffee shop is open for 24 hours.
* The hospital diet is optional. 

Admission Procedure

On admission to Deenanath Mangeshkar Hospital, you will be required to do the following:

1. Confirm the room type which you will be staying in. All charges are based on a standard room, so please note your total bill may change in accordance to this.
2. You will be asked to complete an ‘Admission Form’ and verify who will be responsible for your medical expenses.
3. You will now be escorted to your room by one of the hospital porters.
4. Once you arrive, a nurse or coordinator will explain about the facilities in your room and you will be asked to make a preference for your meals (meals are not compulsory in the hospital, you can bring meals from outside.).
5. The nurse will ask you to change your clothes into the hospital pyjamas and your temperature and blood pressure will be checked.
6. Additionally, if you need to undergo any minor or major surgery, you will be asked to sign Consent form in order to give permission to the Hospital to proceed.
7. If you have any questions at this point, please do not hesitate to ask our nurse or request for a coordinator.

Hospital Phone Numbers concerned to IPD

Cashless Hospitalization

All Health Insurance Companies offer cashless hospitalization facility to their policy Holders. Most Insurance companies ,particularly Public Sector Insurance companies provide cashless facility through TPA (Third Party Administrator). The insurance company, TPA and network hospital have entered into an agreement to ensure smooth cashless facility for all eligible policy holders.

As a policy holder one should be familiar with the terms TPA, cashless process, Network Hospital and Non-Network Hospital.

Name and Address of your TPA is usually mentioned on Policy document. In case of hospitalization, when you get admitted to a Network Hospital you will be eligible for cashless hospitalization, subject to the other terms and condition mentioned in your policy being fulfilled. If you are admitted to a Non- Network Hospital, you will have to settle the bill directly to the hospital and then seek re-imbursement through your TPA.

One must understand that cashless treatment does not mean free treatment. We as a network hospital have volunteered to provide this facility as a value added service to help you as our out -patient in this process.

In short Cashless hospitalization is a facility provided by health insurance Company that enables an insured customer to obtain admission and undergo the required treatment without a direct payment. The assigned TPA will mediate between the network hospital (DMH) and the insurance company to settle the bills on behalf of the insured customer.

For planned admissions (where your surgery is already decided) you must get your initial approval prior to your admission date by visiting our Mediclaim help desk. However, for emergency and walk-in admission you can contact the Mediclaim help desk immediately on admission .

For your information note the location and contact number of Mediclaim department at the Hospital

Timing :

For pre-authorization

10.00 a.m. to 1.30 p.m. & 3 p.m. to 6 p.m. Mon. to Sat. & Sun. 10 a.m. to 2 p.m.

At the Mediclaim Department, you need to bring with you.

1. Health Insurance Policy copy, must for individual policy holders. Photo ID card if issued by TPA, Employee ID card (corporate policy holder)
2. Patient and Policy holder Aadhar Card, PAN card.
3. Passport size photo only for (Max Bhupa, Applo Munich, SBI General Ins., Manipal and Cigna TTK)
4. Admission note given by your treating doctor.
5. All necessary investigations reports.
6. Address proof (electricity bill) telephone bill / Rental agreement copy / bank statement.

Our liaison officer will guide you for filling pre-authorization.

TPA Companies :

Deenanath Mangeshkar Hospital is empanelled with following insurance companies / TPA’s for cashless facility.

Corporate Companies :

• Assist Card Smalline Corp SA (ACI)
• Autovision Gmbh Caregroup Auslandsservice
• Automotive Research Asso. India (ARAI)
• Bharat Electronic Ltd
• Cummins India Ltd
• Hero MotoCorp Ltd
• Indian Oil Corporation Ltd (IOCL)
• KSB Pumps Ltd
• Lupin Ltd
• Maruti Suzuki India Ltd
• Oil and Natural Gas Corp Ltd (ONGC)
• Ram Krishna Math
• Shri Sarada Math
• TATA Motors
• Thermax Workmen Medical Trust
• UTI