News

FREQUENTLY ASKED QUESTIONS

• Patient Relations

  Please feel free to contact the Patient Relations Department if you would like the assistance of a patient representative, who is available to help you and your family resolve any concerns and problems related to your care, explain hospital policies and procedures. The Department is open weekdays between 9 a.m. and 7 p.m. It is located in the ground floor C wing of the hospital or you may reach it by calling Ext. 1011/1015. If you require assistance at any other time ask to the nurse in charge of your floor.

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• Rooms

  Deenanath Mangeshkar Hospital offers five types of rooms: general ward, semi-private (two beds), private and Deluxe, suite. Bed assignments are based upon availability.

  We cannot guarantee that your request will be met when you arrive. However, we will do everything possible to arrange your requested accommodation during your stay.

  Your hospital bed is equipped with controls to regulate its height and to raise and lower the head and feet positions. Because your medical condition can affect your balance and mobility, side rails may be temporarily placed in the "up" position.

  Please do not try to get out of bed by yourself if the rails are elevated or if your physician has requested you remain in bed. Once your physician has approved that you may leave your bed, please ask for help in getting in or out of bed if you are weak or unsteady on your feet.

  A nurse call button is located at your bedside. Simply push this button when you need assistance and a member of your nursing team will come to your room or respond through the intercom at the nurses’ station.

  You may be transferred from one room to another or from one floor to another. This may occur because of your medical needs, to accommodate another patient’s medical needs, or upon your personal request. Such moves will be handled as efficiently and conveniently as possible for you.

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